Prevent the unpredictable
Maintenance for the Connected Factory Worker
loop is used by our customers not only for the purpose of know-how transfer and the provision of relevant workplace knowledge, but also as an integral part of maintenance processes. There are a number of features supporting this use case in loop.
Template “Maintenance”
We have designed loop in such a way that it can always be adapted to very specific usage scenarios with Know-How Templates. Whereas step-by-step instructions, for example, are designed to help you find your way along a particular process with easy-to-follow step sequences, the "maintenance tasks" template takes things much further.
The maintenance template is primarily used to support recurring maintenance tasks, e.g. as part of the TPM approach in lean maintenance. Machine operators are guided through specific maintenance tasks at the end of which they can either report successful execution or a malfunction.
Context type: Maintenance status
Each maintenance task also contains another context type called "maintenance status”, which can switch between the statuses "unchecked", "checked" and "failure". Each task starts with the status "unchecked". If the check passes properly, the maintenance task is set to the "checked" status. If a malfunction has occurred, the status is set to "failure" accordingly.
Combined with the other context types, loop thus allows, for example, only the unchecked maintenance tasks for a specific machine in a specific plant to be displayed. All an operator has to do is touch a loop sticker on the machine with her smartphone, and loop's Knowledge Feed takes care of everything else.
Recurring maintenance
TPM in particular requires that minor maintenance tasks be performed on a daily basis. How is it ensured that all maintenance tasks on a particular machine are displayed again the next day?
For this purpose, the Maintenance Task template includes the option to define a schedule that ensures that tasks already completed are reset in the respective cycle. You can choose between "daily", "weekly" and "monthly".
Report failures
In the event of failures, it is of course necessary for the inspectors to pass on the detected defects to the maintenance department. This is also done directly in loop. As soon as the task is noted as “not OK”, the inspecting person is guided through a very easy to follow process, in which the concrete defect is documented by speech-to-text and/or with a photo or a video. With an appropriately configured interface to a central maintenance system, this information is then passed on so that the maintenance experts can draw the appropriate conclusions.
Measure execution duration
Optimally, every company will strive for the golden mean between as much maintenance as necessary to reduce downtime but as little as possible to avoid interrupting the production process unnecessarily. To better plan maintenance tasks, it is therefore important to know how much time each task takes. To ensure this, loop automatically records the duration for each inspection task performed and directly provides the median value of all the executions.
Interfaces to other systems
Of course, it is important for digitized production that accruing information and data are sent to all relevant central systems for further processing. loop provides interfaces to maintenance systems or business intelligence solutions. Contact us if we can support you in this.
All these maintenance features are only available to our "Enterprise" customers.
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